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Ladies

WITH SINCERE GRATITUDE…

We are honored you have given us the opportunity to provide you with the highest quality beauty / grooming services.

We pride ourselves in having a professional staff and clean space for our team and community. Maids in Texas that we provide are usually ordered to clean even high-touch surfaces. We proudly stand behind our work. If for any reason you are not satisfied, please bring it to our attention during the check out process of your visit. All purchases are final sale and we currently do not support a refund policy.

Our GUARANTEE

A complimentary consultation before services so we can ensure that you get exactly what you came for.

Guidance about which services, products and styling tools we offer that will enhance not just your hairstyle, but your lifestyle.

A personalized recommendation for beauty products that maximize and maintain the results of this visit straight through to the next.


 

Salon Policies

Feel free to review the Terms & Conditions of your appointment & our Salon Policies.

1

Confirmation of Booking

You will receive an email confirmation for your appointment with a “Confirm” Link. You can click the link and it will confirm your appointment automatically.  We will also call to confirm your appointment.  We cannot reserve appointments that are not confirmed.

 

2

Cancellation Policy

Your appointments are very important to us. We reserve each appointment especially for you. We do require a credit card to hold appointments. In the event you do not show up or do not call within the 24 hour grace period, your credit card will be charged 100% of the service. If you do not have a credit card on file, you will have a balance due for the missed reservation. This applies to all no-show, cancelled, or rescheduled reservations with less than 24 hour notice.

 

3

How to Cancel


Appointments may be cancelled online up to 24 hours in advance.  Click the cancel button on the confirmed reservation section or call 201.340.4514 to cancel/reschedule your appointment.

Cancelling or Missing an appointment with less than 24 hours notice impacts our opportunity to service other clients and will result in a cancellation charge.

4

Credit Cards


Please be advised that a credit card may be required to secure your reservation. We accept Amex, Visa (debit/credit), Mastercard, Discover. We do not accept tips on credit cards.

 

5

Online Profiles

By creating an online profile/providing your contact info with Substance Salon, you have willingly elected to receive confirmation emails and text message notifications about salon news/updates.  By accepting your appointment you agree to these terms and these forms of contact.

 

6

Gratuities

All gratuities must be paid in cash. Often times our guests ask how much they should tip? The industry standard is 15-20%.

PARKING

Kip Avenue Parking lot directly behind our building and access to the salon from the rear.  Street meter parking is also permitted on Park Avenue, Orient way and nearby cross streets.

WITH SINCERE GRATITUDE…

The Substance Salon Team would like to thank all of our guests for their patronage.

What our clients say about us

  • I recently had a haircut color and highlights done by CJ I love this salon the vibe is very organic The salon is clean chairs for hair washing recline and are very comfortable. They are motivated and happy to accommodate any requests I was extremely happy with my hair and recommend this salon -Google Reviews 
    Susan J.
  • Great service and their pretty salon was spotless! Had to get a blowout last week and luckily they had a same day appointment. Friendly service and very cautious about COVID protocol- the staff was well trained. Nice blow out too . Will def go back, thank you ! -Yelp
  • My boyfriend recommended that I check out Substance Salon after getting his haircut by Manny, the owner. He said that Manny understands the 'look' he wants and cuts hair to achieve perfection. I have had my hair done at Manny's establishment many times now and have always left with a HUGE smile on my face. I've hired boudoir photography reno at https://jadoreboudoirphotography.com/. I couldn't be more satisfied with the atmosphere that Manny and his staff have created, their talent, patience (as Kristy has exemplified after doing a full head of blonde highlights for me on my long hair), and overall treatment of their clients. I highly recommend Substance Salon whether you are a guy or a girl. They have everything it takes to run a successful salon that keeps their clients coming back! By Lori : ) -Google Reviews
    Lori M.
  • I've been going to Substance for over 10 years now and have to say they are consistently my favorite - I always go back even if I try other places. The stylists and colorists are always the best in class with top training. The vibe of the salon is always upbeat, friendly, and professional. The environment of the salon is always clean and tidy with new decor. The front desk manager is always on point. The price tag is worth the service you receive! -Yelp
  • Great salon. Great atmosphere! Kelsea M is the best!!  -Google Reviews
    Gina P.
  • Great service, well spaced out during coronavirus times. Chelsea is great; as my taste changed AS SHE WAS STYLING my hair, she was so adaptive and adjusted to my needs. -Google Reviews
    Charnsmorn H.
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Yes, you can text us!

Text the salon 201-340-9470 to book an appointment or ask a question.

Click here to text us